Annual Maintenance Contracts – CCTV & Network

IT Security Services

Annual Maintenance Contracts – CCTV & Network

There are many benefits to our CCTV maintenance contracts. As to prevent any issues, our well experts who are familiar with the environment, on-site procedures and principles and system overview will fix the glitch in one visit only to decrease the disruption. Some of the highlights and specialities of our maintenance includes service coverage across all emirates, regular maintenance inspection suitable to your timing, devoted service desk, extensive maintenance contract check-up covering all your security systems and the highly trained service engineers. So now you have reasons to select us for a comprehensive CCTV security installation and CCTV maintenance in UAE.

  • Listed below are a selection of the checks that are carried out by our engineers during a routine preventative maintenance inspection / service visit. Our inspection and testing procedures include the followingRegular visits to ensure camera position and lens focus is as per required view.
  • Ensuring constant and uniform power to cameras for 24×7 recording.
  • Testing of PTZ cameras and ensuring optimal communication between controller and camera.
  • Verifying the recording of cameras as per desired backup time.
  • Taking regular back ups from the DVR / NVR and storing with labelled folders and we also provide data storage solutions.
  • Replacing faulty devices and accessories whenever required.
  • Check history of CCTV system since last maintenance service.
  • Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.).
  • Check and clean cameras, lenses and housings as necessary.
  • Check lenses for correct field of view and adjust as necessary.
  • Check pictures for correct field of view and adjust as necessary.
  • Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage.
  • Check recording and playback quality.
  • Check the satisfactory transmission of images to remote centre (where applicable).
  • Repair any minor faults (where possible).
  • Retrain the users on the use of the CCTV system (if required).
  • Log all test results.
  • Return the CCTV system to operational status.

Network AMCs

Following are some of the deliverables that accompany our CCTV Annual Maintenance Contracts (AMCs):

  • Testing network connectivity among all nodes.
  • Testing priviliges and security profiles.
  • Diagnosing and troubleshooting network issues.
  • Scanning individual PCs for connectivity, viruses and applying update patches on critical applications.
  • Procuring neccessary accessories e.g. toners, cartridges, printing papers, storage tapes etc.
  • Arranging logistics and off-site service for devices under or out of warranty.